Terms & Conditions

1.1 Eligibility

You may use this Platform only if you:

• (a) are at least 18 years of age, or are accessing the Platform under the lawful supervision of a parent or legal guardian who has provided the requisite verifiable consent in accordance with Section 6 of these Terms and Section 13 of the Privacy Policy;
• (b) have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872;
• (c) are not barred from receiving services under any applicable law or regulatory direction; and
• (d) provide accurate, current, and complete information as required during registration and at all times during your use of the Platform.

1.2 Minors and Persons Requiring Assisted Consent

Users below the age of 18 years, and vulnerable adults who are unable to independently provide informed consent due to physical, intellectual, or cognitive conditions, may access the Platform only through a parent or legal guardian who has completed the applicable consent verification process. The Company shall implement appropriate age-verification mechanisms at the point of registration. Where a User is identified as a minor or where there is reasonable cause to suspect that a User may be under the age of 18, access to the Platform shall be restricted pending completion of the consent verification process. The parent or legal guardian providing consent shall be clearly identified in the User's records and shall serve as the designated point of contact for all communications relating to the minor or vulnerable person's account and data.

2.1 Interpretation

In these Terms, unless the context otherwise requires:

• (a) references to a statute or statutory provision include all subordinate legislation made thereunder and any amendments or re-enactments in force from time to time;
• (b) the singular includes the plural and vice versa;
• (c) headings are for convenience only and shall not affect interpretation; and
• (d) "including" and "includes" shall be construed without limitation.

3.2 Advisory Service — Nature and Regulatory Characterisation

The Advisory Service is a Telehealth service as defined in Section 2 of these Terms, consistent with the Telemedicine Practice Guidelines, 2020. Users must read and understand the following before availing this service:

• (a) The Advisory Opinion is a health information and educational review. It is not a medical consultation in any clinical or regulatory sense. It does not constitute a diagnosis, prescription, clinical directive, or second opinion from a treating physician.
• (b) Where the word "consultation" appears in connection with the Advisory Service, it refers exclusively to the Telehealth interaction of submitting records for informational review — not to any Telemedicine consultation involving clinical assessment or treatment.
• (c) The Advisory Opinion is based solely on the medical records and information submitted by the User. Its relevance, quality, and usefulness are entirely dependent on the completeness and accuracy of the information provided.
• (d) The Advisory Opinion is prepared by the Company's empanelled Indian RMP, who may, where clinically appropriate, seek a peer advisory input from the Company's empanelled UK consultants. The final Advisory Opinion is in all cases reviewed and issued by the empanelled Indian RMP.
• (e) The Advisory Opinion does not replace the independent clinical judgment of the User's treating physician. No action should be taken on the basis of an Advisory Opinion without first discussing it with a qualified treating medical professional who has personally examined the User.
• (f) No prescription will be issued as part of the Advisory Service under any circumstances.
• (g) The Advisory Service does not create a doctor-patient relationship between the User and our empanelled UK consultants. Any doctor–patient relationship that may exist is strictly between the Registered Medical Practitioner (RMP) and the User, and is limited solely to the advisory services provided through the platform. The relationship does not extend beyond the scope of the advisory opinion, nor does it establish any ongoing duty of care, treatment obligation, or professional engagement outside the platform.
• (h) The Advisory Service is not suitable for acute, urgent, or emergency medical situations.

3.3 Platform as Technology Intermediary

The Platform is a technology intermediary within the meaning of Section 79 of the IT Act, 2000. It is not a hospital, clinic, or medical institution and does not itself provide medical diagnosis, treatment, or prescription services. All clinical services are provided by the qualified medical professionals accessible through the Platform in their independent professional capacity. The Company facilitates access to these professionals but is not responsible for their individual professional conduct, clinical judgment, or the clinical content of any consultation or Advisory Opinion, except to the extent that the Company has an obligation to exercise reasonable care in the selection and empanelment of medical professionals.

3.4 Priority Clinical Areas

The Platform currently offers services across the following clinical areas: Cardiology, Endocrinology, Oncology (advisory opinion), Neurology, and Mental Health. This list is subject to change and the current list of available clinical areas is maintained on the Platform.

4.1 Registration

To access the Services, you must create a User account and provide accurate, complete, and current information, including your full legal name, date of birth, gender, and contact details. You agree to maintain and promptly update this information to ensure it remains accurate, current, and complete at all times.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify the Company immediately at info@bondmedic.com upon becoming aware of any unauthorised access to, or use of, your account. The Company shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4.3 One Account Per User

Each individual may maintain only one registered account on the Platform. The creation or maintenance of multiple accounts by a single individual may result in the suspension or permanent termination of all associated accounts without prior notice.

4.4 User Obligations

You agree to:

• (a) provide accurate, complete, and truthful information regarding your medical history, current symptoms, medications, known allergies, and all other relevant health information at the time of registration and throughout your use of the services from the Platform;
• (b) inform the consulting medical professional of any material change in your condition during or after a consultation;
• (c) not rely on this Platform for emergency medical care and to seek immediate in-person emergency assistance where your condition requires it;
• (d) read and understand the nature and limitations of the Advisory Service as described in Section 3.2 before submitting records for review;
• (e) share any Advisory Opinion with your primary treating physician before taking any action in response to it; and
• (f) keep your login credentials confidential and not share them with any third party.

4.5 Account Suspension and Termination

The Company reserves the right to suspend or terminate your account, with or without prior notice, in the following circumstances:

• (a) violation of any provision of these Terms;
• (b) provision of false, incomplete, or materially misleading information, including health information;
• (c) conduct that causes or is likely to cause harm to the Platform, to other Users, or to any medical professional;
• (d) a direction or requirement imposed by a competent authority under applicable law; or
• (e) account inactivity for a continuous period exceeding 24 months.

Upon termination, your right to access the Platform and the Services ceases immediately. Data retention following termination shall be governed by the Privacy Policy.

5.1 Available Consultation Modes

The Platform supports the following consultation modes, each suited to different clinical circumstances and service types:

• (a) Video — the preferred and default mode for first consultations and where visual assessment is clinically relevant;
• (b) Audio — suitable for follow-up consultations and clinical advisory discussions where video is unavailable or unnecessary;
• (c) Text / Chat — appropriate for health advice, follow-up and straightforward queries; and
• (d) Asynchronous document submission — the mode applicable to the Advisory Service, whereby the User submits medical records and health history through the Platform and receives a written Advisory Opinion in return.

5.2 Clinical Standards

All medical professionals and consultants empanelled on the Platform are required to uphold the professional and ethical standards applicable to their respective registering authority and to in-person medical practice, within the inherent limitations of remote consultation. Such limitations include the absence of physical examination, dependence on the accuracy and completeness of information provided by the User, and potential technical constraints affecting communication quality.

5.3 Emergency Situations

The Platform is not designed or equipped for medical emergencies. In the event of any emergency, or where you believe your condition may constitute an emergency, you must immediately discontinue use of the Platform and seek in-person emergency medical care. The Platform will prompt referral to emergency services where appropriate signals are detected. In all cases of doubt, always seek in-person emergency care first. Call 112 or 108 immediately.

5.4 Prescription of Medicines

No prescription shall be issued as part of the Advisory Service, educational information or other telehealth services under any circumstances.

5.5 Patient Identification

Consultations on this Platform are not anonymous. The empanelled RMP shall verify your identity at the commencement of each consultation in accordance with the Telemedicine Practice Guidelines, 2020. Where a minor is consulting, an identified adult parent or legal guardian must be present throughout the consultation.

6.1 Consent to Services

By initiating a second-opinion consultation or requesting the Advisory Service, you provide your free, specific, informed, and unambiguous consent to receive the relevant service. Where a service is initiated by a healthcare worker, caregiver, parent, or legal guardian on your behalf, explicit written consent will be sought and recorded prior to the commencement of the service.

6.2 Consent to Use of Medical Records

By submitting your medical records and health history to the Platform for the Advisory Service, you consent to those records being reviewed by the Company's empanelled RMP and consultants for the sole purpose of preparing your Advisory Opinion. You confirm that all records submitted are genuine, are in your lawful possession or control, and are, to the best of your knowledge, complete and accurate.

6.3 Consent for Minors and Vulnerable Persons

Where the User is under the age of 18 years or is a vulnerable person who is an adult requiring assisted consent, the parent or legal guardian providing consent confirms that they have full legal authority to do so and accepts these Terms in their entirety on the User's behalf, including all liability provisions. The parent or legal guardian shall be responsible for ensuring that the User accesses the Platform and the Services only in accordance with these Terms.

In case of Minors and Vulnerable Persons, advisory opinions shall not be disclosed or shared unless the parent or duly authorised legal guardian provides valid identification documents verifying their right and authority to act on behalf of the minor or vulnerable person. Such documents include:

6.4 Data Protection Consent

Your consent to the collection, processing, storage, and transfer of your personal data and health data is governed by the Privacy Policy and the Data Protection Consent Form, which form an integral part of this Agreement. You are encouraged to read the Privacy Policy carefully before submitting any personal or health information. Your consent to data processing is separate from, and in addition to, your consent to receive the Services.

6.5 Withdrawal of Consent

You may withdraw your consent to any specific service or to the processing of your personal data at any time by contacting the Data Protection Officer at dpo@bondmedic.com or through the consent withdrawal mechanism available on the Platform. Withdrawal of consent shall not affect the lawfulness of any services already rendered, any processing of data carried out prior to the withdrawal, and any retention of data undertaken for legal/clinical record-keeping obligations or to manage user expectations. Withdrawal may result in your inability to continue accessing the service to which the consent related. At the time of withdrawal, the Company will explain the practical consequences of withdrawal, including any impact on your ongoing care and any legal or clinical obligations that require the Company to retain certain records notwithstanding withdrawal.

6.6 Marketing Communications

Your consent to receive marketing or promotional communications is entirely separate from your consent to use the Platform and the Services. You may opt out of marketing communications at any time by using the unsubscribe mechanism in any communication or by contacting info@bondmedic.com. Withdrawal of consent to marketing communications shall not affect your ability to use the Services.

7.1 Applicable Legal Framework

The Company is committed to full compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Digital Personal Data Protection Rules, 2025 ("DPDP Rules"), the Information Technology Act, 2000, the SPDI Rules, 2011, and all other applicable Indian data protection laws. As Data Fiduciary, the Company processes your personal data in accordance with the principles of purpose limitation, data minimisation, accuracy, storage limitation, and security.

The Company additionally complies with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act, 2018 ("DPA 2018") in respect of cross-border data transfers between our empanelled UK consultants. The Company's full data protection obligations, practices, and User rights are set out in the Privacy Policy, which forms an integral part of this Agreement and should be read alongside these Terms.

7.2 Categories of Data Collected

The Company collects the following categories of personal data through the Platform:

• (a) Identity data — full legal name, date of birth, gender, residential address, contact number, email address, and government-issued identification where provided;
• (b) Health and medical data — medical history, diagnoses, laboratory reports, imaging, pathology reports, prescriptions, symptoms, allergies, and all health-related documents submitted by the User or collected from third-party healthcare providers with the User's explicit consent;
• (c) Communication data — records of video consultations, audio recordings, and chat transcripts generated during the course of consultations or interactions with the Platform;
• (d) Platform usage data — login activity, session records, device information, IP address, cookies, and technical logs; and
• (e) Financial data — transaction records processed through the Platform's secure third-party payment gateways. Payment card details are not stored by the Company.

7.3 Purpose and Legal Basis for Processing

Your personal data is processed only for the purposes described in the Privacy Policy and only on a valid legal basis under the DPDP Act and, where applicable, the UK GDPR. The primary purposes of processing are: delivery of the Services you have requested (contractual necessity); compliance with applicable legal, regulatory, and judicial obligations (legal compliance); quality improvement and service development using anonymised or de-identified data (legitimate interests); and any additional purpose for which you have provided your free, specific, informed, and unambiguous consent.

Your data shall not be processed beyond these stated purposes without your renewed and specific consent or another lawful basis under applicable law.

7.4 Sharing of Your Data

The Company does not sell your personal data or health data to any third party. Your personal and health data will be shared only in the following limited circumstances:

• (a) with the Company's empanelled Indian RMP and, where clinically appropriate, the Company's empanelled UK consultants — to the extent necessary to deliver the service you have requested;
• (b) with your local treating clinicians or healthcare providers, solely upon your explicit request, for the purpose of continuity of care;
• (c) with vetted sub-processors, including IT service providers, cloud hosting providers, and secure payment vendors, who act under binding contractual obligations and solely on the Company's instructions;
• (d) where required by applicable law, regulation, court order, or the direction of a competent authority, including the Data Protection Board of India, CERT-In, or any other regulatory body; and
• (e) in connection with a corporate restructuring, merger, or acquisition, where the successor entity assumes data protection obligations equivalent to those set out in the Privacy Policy.

7.5 International Transfer of Data

In light of the nature of the Advisory Service, the Company transfers your health data to its empanelled UK consultants to the extent necessary to obtain a peer advisory input for the empanelled Indian RMP. Such transfer is carried out: (a) with your explicit prior consent; (b) subject to legally recognised transfer mechanisms under the DPDP Act, 2023 and, where applicable, the UK GDPR, including adequacy notifications, Standard Contractual Clauses; and (c) under binding contractual obligations on the recipient that ensure a standard of protection equivalent to that applicable in India. You will be informed of the nature, purpose, and destination of any such transfer at the time of consent.

7.6 Data Retention

The Company retains your personal data only for as long as is necessary for the purpose for which it was collected, to meet applicable legal, regulatory, and clinical record-keeping obligations, or to resolve disputes. The principal retention periods applicable are:

• (a) personal, medical data and consent records — minimum 3 years from the date of your last service;
• (b) financial and payment records — minimum 8 years from the date of the relevant transaction, in accordance with applicable tax and accounting law; and
• (c) system and security logs — minimum 1 year.

Upon fulfilment of all applicable retention obligations, your data will be securely deleted, destroyed, or irreversibly anonymised. Anonymised data may be used for research, public health analysis, or service improvement without further consent, where permitted by law.

7.7 Security

The Company implements a multi-layered technical and organisational security framework, including end-to-end encryption (AES-256, TLS 1.2+), multi-factor authentication, role-based access controls, full-disk encryption on company-managed devices, SIEM monitoring, regular internal and third-party security audits, and a documented Cyber Incident Response Plan. In the event of a data breach that is likely to affect your rights or interests, the Company will notify you, CERT-In (within 6 hours of detection), and the Data Protection Board of India (within such timeframes as prescribed under the DPDP Act), and will take all steps necessary to contain, investigate, and remediate the breach.

7.8 Your Data Protection Rights

You have the following rights in respect of your personal data, under applicable laws:

• (a) Right of access — to obtain confirmation of whether your data is being processed and to receive a copy of the personal data held about you;
• (b) Right to correction — to request correction of any inaccurate or incomplete personal data;
• (c) Right to erasure — to request deletion of your personal data where there is no overriding legal or clinical obligation to retain it;
• (d) Right to withdraw consent — to withdraw your consent to processing at any time, in accordance with Section 6.5;
• (e) Right to grievance redressal — to raise a complaint with the Company's Grievance Officer and, if unresolved, to escalate to the Data Protection Board of India;
• (f) Right to nomination — to nominate a person to exercise your data rights in the event of your death or incapacity, using the mechanism available on the Platform or by contacting the Data Protection Officer; and
• (g) Right to lodge a complaint with a supervisory authority — to lodge a complaint with the Data Protection Board of India, if you believe your personal data has been processed in breach of applicable law.

To exercise any of the above rights, submit a written request to dpo@bondmedic.com. The Company shall acknowledge all such requests within 48 hours of receipt and shall resolve and respond within 30 days of receipt, or within such shorter period as may be prescribed under applicable law.

8.1 Regulatory Characterisation — Telehealth, Not Telemedicine

The Advisory Service constitutes a Telehealth interaction as defined in Section 2 of these Terms and as contemplated by the Telemedicine Practice Guidelines, 2020. It does not constitute Telemedicine. Specifically:

• (a) it does not involve a direct clinical consultation between the User and an empanelled Registered Medical Practitioner for the purpose of diagnosis, treatment or prescription;
• (b) it does not result in a clinical diagnosis, treatment plan, or prescription;
• (c) it does not create a doctor-patient relationship between the User and our empanelled UK consultants. Any doctor–patient relationship that may exist is strictly between the Registered Medical Practitioner (RMP) and the User, and is limited solely to the advisory services provided through the platform; and
• (d) where the word "consultation" appears in connection with this service, it refers exclusively to the Telehealth interaction of submitting records for informational review and receiving an Advisory Opinion.

Users acknowledge and accept this characterisation as a condition of using the Advisory Service.

8.2 Peer Advisory Process

The Advisory Opinion is prepared through the following process: the User's medical records and health history are submitted through the Platform; the Company's empanelled Indian RMP undertakes a structured clinical review of the submitted records; where the RMP considers it clinically appropriate, the RMP may seek a peer advisory input from the Company's empanelled UK consultants; the RMP thereafter consolidates the peer input received and issues the final Advisory Opinion to the User through a secure, documented, and auditable communication channel. The final Advisory Opinion is in all cases reviewed and issued by the empanelled Indian RMP. No Advisory Opinion is issued on a solely automated basis.

8.3 Nature and Limitations of the Advisory Opinion

The Advisory Opinion is a professional informational review prepared on the basis of the records and documents you provide. It represents the considered view of the reviewing RMP at the time of review, based solely on the information made available. The Advisory Opinion:

• (a) is health information and advisory content in nature;
• (b) does not constitute a medical diagnosis, clinical opinion, prescription, or treatment directive;
• (c) does not represent the view of a treating physician and must not be treated as such;
• (d) is an advisory review for informational and educational purposes only; and
• (e) is subject to the inherent limitations of any record-based review, including the absence of physical examination and complete dependence on submitted information.

8.4 User Obligations Before Acting on an Advisory Opinion

Before taking any action in response to an Advisory Opinion, you are required to:

• (a) share the Advisory Opinion in full with your primary treating physician or relevant specialist;
• (b) discuss the contents of the Advisory Opinion with your treating physician before making or considering any change to your treatment plan; and
• (c) not discontinue, modify, or commence any treatment solely on the basis of the Advisory Opinion and without the involvement and direction of your treating physician.

The Company and the reviewing medical professional accept no responsibility for any clinical outcomes arising from the User's failure to comply with this process.

8.5 Accuracy of Submitted Information

The relevance, quality, and usefulness of the Advisory Opinion is entirely dependent on the accuracy and completeness of the records and information you submit. You confirm that all submitted records are genuine, are in your lawful possession or control, and are, to the best of your knowledge, complete and accurate. No responsibility is accepted by the Company or the reviewing medical professional for an Advisory Opinion based on incomplete, inaccurate, or misleading information.

8.6 Turnaround and Delivery

An indicative turnaround time will be communicated to you at the point of booking. Turnaround times may vary depending on the complexity and volume of submitted records and the availability of appropriate clinical expertise. The Advisory Opinion will be delivered to you through a secure channel on the Platform.

8.7 No Emergency Use

The Advisory Service is not suitable for acute, urgent, or emergency medical situations. If you are experiencing or suspect a medical emergency, you must not use this service. Call 112 or 108 immediately and seek in-person emergency care.

9.1 Fees

Service fees are displayed clearly on the Platform prior to booking confirmation and are inclusive of applicable Goods and Services Tax ("GST") unless expressly stated otherwise. Fees are subject to change and the current applicable fee for each service shall be as displayed on the Platform at the time of booking.

9.2 Payment

All payments are processed through secure, Reserve Bank of India ("RBI") compliant third-party payment gateways. The Company does not store your payment card details. All transactions are additionally governed by the terms and conditions of the relevant payment service provider, which you are encouraged to review.

9.3 Refund Policy

The following refund policy applies:

• (a) cancellation by the medical professional or the Platform — full refund within 7 business days;
• (b) cancellation by the User with more than 24 hours' advance notice — 80% refund of the fee paid;
• (c) cancellation by the User with less than 24 hours' advance notice — no refund;
• (d) technical failure preventing service delivery attributable solely to the Platform — full refund;
• (e) Advisory Service — no refund once the advisory review process has been initiated;
• (f) subscription services — pro-rated refund for the unused portion of the subscription period, at the Company's reasonable discretion.

All refund requests must be submitted in writing to info@bondmedic.com within 14 days of the relevant transaction. Completed consultations and delivered Advisory Opinions are not refundable. Refunds shall be processed to the original payment method within 7 business days of approval.

12.1 No Emergency Medical Service

The Platform does not provide emergency medical services. In any medical emergency, you must immediately contact emergency services by calling 112 or 108. Do not use this Platform to seek emergency care under any circumstances.

12.2 Informational Nature of Advisory Opinions

Advisory Opinions provided through the Advisory Service are strictly informational in nature. They do not constitute a prescription, clinical diagnosis, or treatment directive. The Company does not guarantee any particular clinical outcome, improvement, cure, or result from any Advisory Opinion.

12.3 Platform Availability

The Platform is provided on an "as is" and "as available" basis. The Company does not warrant that the Platform will be uninterrupted, error-free, or entirely free of technical faults. The Company shall endeavour to minimise disruptions to service availability but cannot guarantee continuous availability. To the fullest extent permitted by applicable law, the Company disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

12.4 Independence of Medical Professionals

The RMP’s accessible through the Platform are empanelled through the Company but exercise their professional judgment independently. The Company facilitates access to these professionals and exercises reasonable care in their selection and empanelment but is not responsible for their individual clinical judgment or the content of any consultation or Advisory Opinion beyond the obligations expressly assumed in these Terms.

16.1 Governing Law

These Terms are governed by, and shall be construed in accordance with, the laws of the Republic of India, including but not limited to the Indian Contract Act, 1872; the Information Technology Act, 2000; the DPDP Act, 2023 and DPDP Rules, 2025; the Telemedicine Practice Guidelines, 2020; the Consumer Protection Act, 2019; the Drugs and Cosmetics Act, 1940; and all other applicable laws, rules, and regulations as amended from time to time.

16.2 Jurisdiction

The courts of competent jurisdiction at Bhopal, Madhya Pradesh, India shall have exclusive jurisdiction to try, entertain, and determine any suit, action, or proceeding arising out of or in connection with these Terms and Conditions, the Privacy Policy, or any matter relating to the use of the Platform or the Services. By accessing or using the Platform, you expressly submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in Bhopal, on grounds of inconvenience or otherwise.

Notwithstanding the foregoing, nothing in this clause shall limit or exclude the right of either party to seek urgent interim or injunctive relief before any court of competent jurisdiction where delay would cause irreparable harm.

16.3 Consumer Rights and Data Protection Rights

Nothing in this Section 16 shall limit or exclude: (a) your right to approach the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019; or (b) your right to lodge a complaint with the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

17.1 Amendments

The Company may amend or update these Terms at any time to reflect changes in applicable law, regulatory requirements, or business operations. Material amendments will be communicated to you by a prominent notice on the Platform at least 15 days before the amendment takes effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

Where an amendment materially affects the processing of your sensitive personal data, fresh explicit consent will be obtained before the amendment takes effect.

17.2 Severability

If any provision of these Terms is found by a competent court or arbitral tribunal to be unlawful, void, or unenforceable, that provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

17.3 Entire Agreement

These Terms, together with the applicable Consent Forms and the Privacy Policy, constitute the entire agreement between you and the Company with respect to the Platform and the Services and supersede all prior agreements, representations, and understandings relating to the same subject matter.

17.4 Waiver

The Company's failure to enforce any provision of these Terms on any particular occasion shall not constitute a waiver of that provision or of the Company's right to enforce it on any subsequent occasion.

17.5 Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under these Terms to the extent caused by a Force Majeure event. The Company shall notify you of any Force Majeure event affecting the delivery of the Services as soon as reasonably practicable.

17.6 Language

These Terms are published in English. To the extent that any Consent Form or service communication is made available in another language for accessibility purposes, the English version of these Terms shall prevail in the event of any conflict or inconsistency.

17.7 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and the Company. The empanelled RMP’s and consultants are not employees of the Company and act in their independent professional capacity.

Platform: BondMedic

Company: Reighway Consulting Private Limited

CIN: U70200MP2025PTC080788

Registered Address: Plot No. A-480, Sector A, Shahpura, 1100 Quarters, Bhopal, Madhya Pradesh, India – 462016

Legal Enquiries: legal@bondmedic.com

Data Protection Officer: dpo@bondmedic.com

Grievance Officer: grievance@bondmedic.com

Business Hours: 9:00 AM to 6:00 PM (IST), Monday to Friday