Last Updated: May 22, 2026

We believe in being transparent about how we collect and use your data. This Cookie Policy outlines what cookies are, how BondMedic uses them on our website and patient portal, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or smartphone by websites that you visit. They are widely used to make websites work more efficiently, deliver specific features, and provide analytical data to website owners. Cookies can be "persistent" (remaining on your device until you delete them or they expire) or "session-based" (deleted automatically when you close your web browser).

2. How BondMedic Uses Cookies

We use cookies on our main informational site and secure telemedicine portal to enable basic operations, maintain security, count site visits, and remember your display preferences. We categorize our cookie usage as follows:

A. Strictly Necessary & Session Cookies (Always Active)

These cookies are critical to the fundamental operation of our secure platform. They enable you to log into the patient portal, upload diagnostic medical records securely, fill out clinical questionnaires, and complete consultations. Without these cookies, our secure 9-steps patient journey and basic transaction workflows cannot function.

B. Performance & Analytics Cookies (Optional)

These cookies collect anonymous technical information about how visitors navigate and interact with our informational pages (e.g., page loading times, which pages are visited most frequently). This data helps us optimize platform speeds, fix interface bugs, and ensure a premium user experience. All analytics data is aggregate and completely anonymized.

C. Preference & Functional Cookies (Optional)

Functional cookies allow our platform to remember selections you make (such as language settings, font sizing adjustments, or filters selected during navigation) to provide a tailored, seamless, and personalized browsing experience.

3. Secure Session Management

For your security, cookies used within the BondMedic secure patient portal are handled with absolute stringency:

  • HTTPS Only: Portal session cookies are only transmitted over highly secure, TLS 1.3-encrypted connections.
  • SameSite Protections: We apply SameSite strict configurations to prevent Cross-Site Request Forgery (CSRF) attempts on patient accounts.
  • Automatic Expiry: Session cookies automatically expire and log you out after a period of platform inactivity to protect your private clinical records.

4. Controlling and Managing Cookies

Most web browsers allow you to manage and block cookies through their standard preference settings. You can set your browser to refuse all cookies, delete existing cookies, or notify you when a new cookie is set. Please check your browser's Help menu for detailed instructions:

Please note: If you choose to completely block or disable all cookies (including strictly necessary cookies), you will not be able to log into our secure portal, upload medical records, or use our virtual second-opinion services.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology stack, browser compatibility updates, or clinical compliance rules. We encourage you to check this page periodically to remain informed about our cookie usage.

6. Contact Us

If you have any questions, concerns, or inquiries regarding our Cookie Policy, please contact our support team at:

Email: info@bondmedic.com