Step 1
Create Your Account
Register with your email and mobile number. We verify your identity via OTP to ensure every interaction on the platform is secure and traceable to a real patient.
Your details are never shared. Registration is free.
An OTP is sent to both your email and mobile for dual verification.
You control how we contact you — updates via email, SMS or WhatsApp.
Step 2
Describe Your Medical Concern
Tell us about your condition in your own words. A structured questionnaire helps us understand your symptoms, current diagnosis, and what you're looking for — whether it's confirmation, alternative options, or a fresh perspective.
Describe your symptoms, duration, current treatment and what you need from a second opinion.
Cardiology, oncology, neurology, orthopaedics — or let our team recommend the right match.
You confirm that this is a medical advisory service — not emergency care or a replacement for your treating physician.
Step 3
Upload Your Medical Records
Share the documents your specialist will need — securely encrypted, handled under GDPR, and transferred only with your explicit consent.
PDF, DICOM, images — all standard medical file formats supported. Up to 50 MB per file.
Your records are AES-256 encrypted at rest and transferred via TLS 1.3. You retain full control and deletion rights.
Step 4
We Match You With the Right Specialist
Our clinical coordination team reviews your case for completeness and matches you with a verified specialist — selected by expertise, case complexity and availability. You'll see their full credentials before proceeding.
We check for completeness and may request additional records if needed for a thorough review.
Matched by specialty, sub-specialty expertise and clinical experience relevant to your condition.
Qualifications, years of experience, areas of expertise and patient rating — complete transparency.
Step 5
Consultation & Your Medical Advice Note
After secure payment, your specialist reviews your complete case and delivers their clinical opinion — via video, phone or a detailed written report. Every consultation ends with an official Medical Advice Note for your records.
Fee based on case complexity and consultation type. Card, digital wallet or bank transfer accepted.
Acknowledge the nature and limitations of a telemedicine second opinion before the session begins.
Delivered via live video consultation, phone call or a comprehensive written advisory report.
Step 6
Follow-Up, Next Steps & Ongoing Support
Your case is formally closed and quality-audited. But your journey doesn't have to end here — request follow-ups, seek additional opinions, or let us help facilitate treatment with partner institutions.
All records, advice and outcomes documented. Every case is reviewed for quality and compliance.
Book another session with the same specialist, or request a second specialist for a fresh perspective.
We can connect you with hospitals and treatment facilities — helping you take the next step beyond the opinion.